Identification and account data such as name, email address, and, where provided, phone number.
Technical and usage data such as IP address, browser type, operating system, language, pages visited, date and time of access, and server logs.
Registration and anti-abuse related data collected only during the signup process: country code (used to automatically set the display language and currency), referral URL, landing page parameters, and a browser device fingerprint (a hash derived from browser attributes, used solely to detect and prevent multiple fraudulent registrations). This fingerprint is not stored persistently after the registration check and is not used for tracking or profiling.
Support-related data submitted through live chat or support communications.
Cookie and similar technology data as described in our Cookie Policy.
Purposes and Legal Bases
We process personal data to create and manage customer accounts, deliver services, send service-related communications, and provide support. The legal basis is performance of a contract.
We process billing, invoice, and accounting information to comply with legal and tax obligations. The legal basis is compliance with legal obligations.
We process limited technical and security-related data — including a one-time browser fingerprint and country code — exclusively during registration to prevent fraud, multiple fake accounts, and service misuse. The legal basis is our legitimate interests in protecting the integrity of the service and preventing abuse. This data is not used for advertising, profiling, or any purpose beyond registration validation.
We may process analytics, chat, and marketing-related data where applicable based on consent or our legitimate interests, depending on the specific tool and local legal requirements.
Recipients of Data
We may share personal data with payment providers, infrastructure and hosting providers, email and support service providers, analytics vendors, and professional advisers where necessary to operate our business.
We may also disclose personal data when required by law, regulation, court order, or competent public authority.
International Transfers
Some recipients may be located outside the EEA. Where this happens, we seek to ensure that appropriate safeguards are in place, such as contractual protections or another lawful transfer mechanism recognized under applicable data protection law.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of data, the service relationship, and legal or accounting requirements.
Data Subject Rights
If you are in the EEA, you may have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability where applicable.
Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
You also have the right to lodge a complaint with your local supervisory authority.
We will respond to valid privacy requests within one month, unless a longer period is permitted by applicable law.
Security
We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Cookies and Similar Technologies
We use cookies and similar technologies to support site functionality, improve the user experience, understand site usage, and operate support or marketing features.